Direct Debit (Go Cardless)

Direct Debit (Go Cardless)

Have you ever lost a member or subscriber because their credit card failed, expired, or was delinquent? You're not alone! According to Patrick Campbell, Co-Founder & CEO of ProfitWell, between 20-40% of churn is due to these types of issues, resulting in needless losses for your organization.  
But don't worry, Memberbase has a solution. We've integrated with GoCardless to provide a direct debit payment option that lets you set up and manage payment instructions and mandates within our platform. With instant visibility into cancellation reasons and supported by GoCardless' Success+ system, you'll significantly reduce the risk of involuntary subscription lapses.  
And the best part? You don't even need to integrate with a website or other system to start taking membership and subscription payments via direct debit with Memberbase. This means you can keep growing your organization without worrying about needlessly losing revenue due to failed credit cards. 

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    • Set up a direct debit (send setup request)

      - Access your Memberbase dashboard. - Navigate to “contacts”. - Select a “contact”. - Right-click on “view” to take you to the contact detail page. - Under the “finance” dropdown select “setup direct debit”. - Finally, click on Setup payment. The ...

    • Set up payment (with an existing direct debit instruction)

      - Access your Memberbase dashboard. - Navigate to “contacts”. - Select a contact and click on “view”. - Under the “finance” drop-down select “setup direct debit”. - Click on the “existing payment method” checkbox. - Fill in the required fields, ...

    • Demonstrate a direct debit payment

      - Access your Memberbase dashboard. - Navigate to “contacts”. - Select a contact and click on “view”. - Select a mandate. - Ensure the mandate selected is active. - Click the finance button and navigate to the contact’s invoice. - Click on “view” to ...

    • Finance

      Managing your organization's finances can be a real headache, but Memberbase makes it much easier with its automated processes. Now, it's important to note that Memberbase isn't an accounting system itself or a substitute for one - we don't try to do ...

    • Adding a vacancy category

      - Within the vacancy's module, go to the “Categories” tab - Select the “New” button. - Enter the name for the new category and save.